Privacy Policy

Last Updated: 18th December 2024

This Privacy Policy explains how we collect, use, and share your information when you use our website and services.

1. Introduction
   Welcome to Picsona.ai.
   Our Privacy Policy governs the Service and explains how we collect, safeguard and disclose information that results from your use of our Service.
   We use your data to provide and improve Service. By using Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.
   Our Terms and Conditions (“Terms”) govern all use of our Service and together with the Privacy Policy constitutes your agreement with us (“agreement”).

2. Definitions

   • SERVICE means the website Picsona.ai and associated websites and mobile application(s).
   • PERSONAL DATA means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
   • USAGE DATA is data collected automatically either generated by the use of Service or from Service infrastructure itself (for example, the duration of a page visit).
   • COOKIES are small files stored on your device (computer or mobile device).
   • DATA CONTROLLER means a natural or legal person who determines the purposes for which and the manner in which any personal data are processed. For the purpose of this Privacy Policy, we are a Data Controller of your data.
   • DATA PROCESSORS (OR SERVICE PROVIDERS) means any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.
   • DATA SUBJECT is any living individual who is the subject of Personal Data.
   • THE USER is the individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Data.

3. Information Collection and Use
   We collect several different types of information for various purposes to provide and improve our Service to you.

4. Types of Data Collected

   • Personal Data
     While using our Service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you (“Personal Data”), including but not limited to:

     • (a) Email Address
     • (b) Address, State, Province, ZIP/Postal Code, City (usually where required for payments only)
     • (c) Cookies, Access & Usage Data

     We may use your Personal Data to contact you with materials and information that may be of interest to you. You may opt out of non-essential communications via unsubscribe links. Critical account information (like access or billing) will still be sent.

   • Usage Data
     We may also collect information that your browser sends whenever you visit our Service or access it via mobile.
     This may include: IP address, browser type/version, pages visited, time/date, time spent, device identifiers, and diagnostics.
     For mobile devices: device type, unique ID, IP address, OS, browser type, and diagnostics.

   • Cookies Data
     We use cookies and similar technologies to track activity on our Service.
     Cookies are small files stored on your device. We also use beacons, tags, and scripts for analytics.

     You can configure your browser to refuse cookies, but some Service features may not work.
     Examples of Cookies:

     • (a) Session Cookies – for Service operation
     • (b) Preference Cookies – remember settings
     • (c) Security Cookies – for security purposes

5. Use of Data
   Picsona.ai uses the collected data for purposes including:

   • to provide and maintain our Service
   • to notify you about changes
   • to allow participation in interactive features
   • to provide customer support
   • to analyze and improve the Service
   • to monitor usage and detect technical issues
   • to enforce agreements, billing, and collection
   • to send account/subscription notices
   • to share materials about similar services (unless you opt out)
   • as otherwise described with your consent

   User text/graphic input and output are stored temporarily for processing, not shared publicly unless part of the Service demonstration (with your consent). Data may also be used to improve AI models; we retain the learned insights indefinitely.

6. Retention of Data
   We retain Personal Data only as long as necessary to comply with obligations, resolve disputes, and enforce agreements.
   Usage Data is retained for analysis, security, or functionality improvements.
   You can request deletion of your Personal Data and uploaded files by contacting us. We respond within 7 business days. Remnants may persist for up to 90 days.

7. Transfer of Data
   Your data may be transferred to computers outside your jurisdiction.
   By submitting data, you consent to transfer and processing in the United States.
   We take reasonable steps to ensure secure handling under this Privacy Policy.

8. Disclosure of Data
   We may disclose data:

   • Law Enforcement: when required by law or authorities
   • Business Transactions: in case of merger/acquisition
   • Other cases:
     • to affiliates and service providers
     • to fulfill provided purposes
     • for marketing with your consent
     • to protect the Company’s rights, property, or safety

9. Security of Data
   We use commercially acceptable means to protect Personal Data but cannot guarantee 100% security.

10. Your GDPR Rights
    EU/EEA residents have rights to:

    • Access, update, or delete data
    • Rectify inaccurate/incomplete info
    • Restrict processing
    • Request data portability
    • Withdraw consent at any time

    Verification may be required. You can also contact your local data authority.

11. Your CalOPPA Rights
    We agree to:

    • Allow anonymous site visits
    • Include “Privacy” in the link
    • Notify users of policy changes on this page
    • Allow personal info changes via contact

    Do Not Track: We honor browser DNT signals.

12. Service Providers
    Third parties help operate, analyze, or support our Service. They only access data to perform their tasks.

13. Analytics
    We may use third-party analytics providers.

14. CI/CD Tools
    We may use third parties to automate development.

15. Behavioral Remarketing
    We may advertise via third-party remarketing using cookies.

16. Payments
    Payment data is handled by third-party processors (PCI-DSS compliant). We do not store card details.

17. Links to Other Sites
    We are not responsible for third-party privacy policies or content.

18. Children’s Privacy
    Not for children under 18. We delete data if collected without consent.

19. Changes to Privacy Policy
    We may update this policy and notify via email or prominent Service notice.
    Review periodically for updates.

20. Contact Us
    Questions?

    • Contact Form